Polityka wysyłki
Generally, we will send the items as soon as possible once your payment is completed.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
We ship anywhere in the world. So it will depend on your country of residence and not all of our merchandise ships from the same location such as the United States, Europe, China, Australia etc… *We do not ship to Russia and to Belarus.
Delivery Time: it may take anywhere from 10-15 business days on average. This is highly dependent on the customs and import process in your country. Sometimes it may be delayed by many unsteady factors like flights, weather, etc which are uncontrollable. Please be patient and you will receive the parcel.
Shipping Method: UPS, FedEx
Free shipping on all orders.
Import duties, taxes and charges are not included in the item price or shipping charges.
These charges are the buyer’s responsibility.
Please check with your country’s customs office to determine what these additional costs will be prior to bidding / buying.
These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges.
We do not mark merchandise values below value or mark items as “gifts” – International government regulations prohibit such behavior.
How Do I Change My Delivery Address?
Please contact us as soon as you realize you need to change the delivery address as once it is shipped we cannot change the address. Contact Customer Service (email to: info@backart.com.ua) Immediately!
How Do I Cancel An Order?
Please contact us as soon as you realize you need to cancel as once it is shipped we cannot cancel it for you. Contact Customer Service.
Email: info@backart.com.ua